DOMESTIC USA SHIPPING
All of our packages are shipped out using the USPS.
We offer:
FREE Standard U.S. shipping (3-7 business days)
Express US Shipping ($15 USD) (1-3 business days)
Domestic packages will typically be shipped out within 1-2 business days of receiving your order .
If there will be a delay in shipment of your order for any reason, we will contact you via email.
INTERNATIONAL SHIPPING
We are currently shipping internationally to:
Australia, Canada & Mexico
We offer one flat rate shipping option for international orders.
USPS International Shipping ($15 USD) (3-15 business days)
Customer is responsible to pay applicable shipping, taxes and duties fees.
All of our international packages will be shipped out using USPS First Class Mail International. Expect your package to arrive in about 2-3 weeks from the date of dispatch.
If there will be a significant delay in shipment of your order, we will contact you via email.
HANDLING
All orders will normally be dispatched within 1-3 business days from our Los Angeles, CA location and all orders will include tracking from dispatch to delivery. All orders will be shipped out in durable packaging to ensure your purchase is not damaged during transit.
SKIN LORD CO is not responsible for delays, lost or damaged shipments or orders sent to incorrect and invalid addresses. It is always in our best interest to make sure you receive your parcel in a timely manner and Skin Lord Co will assist as much as possible to trace a missing parcel.
SKIN LORD CO is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
SKIN LORD CO is in no way responsible for any customs or import charges, charged to the customer by the shipping service.
TRACKING YOUR ORDER
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. Save this information to track your order through USPS.com